Smok TFV4 Mini Kit

Shipping:
We offer a variety of ground and express shipping methods from UPS, FedEx, USPS and DHL. Shipping options and pricing is calculated and available during the checkout process. All orders are typically processed within 24 hours of orders being placed with most orders being shipped the same day that it was placed.

Typically most of our stock reaches customers within 3 business days. Customers in remote or international locations receive their products within 6 business days.

International Customers: We recommend all international customers choose DHL for their delivery method as they have the best results from our experience. Please note, we are not responsible for duties, taxes, or additional fees when importing our products. Please be aware in many countries you are required to pay these fees upon delivery.

Returns:
We accept returns on all, un-opened and un-used items for a period of 15 days from the date of delivery. Items must be in brand-new, re-sellable condition. We reserve the right to refuse any returns that do not meet these requirements. 10% restocking fee will be charged for all large quantity orders returned.
Warranty:

We warrant all items against DOA (Dead on arrival) for a period of 15 days from the time of delivery. We recommend inspecting merchandise as it arrives for any noticeable defects or damages that may have arisen during shipping. Contact us immediately to make a warranty claim as soon as you spot any damage.

Most of the manufacturers we carry hold a 1 year warranty from the date of our original purchase from them. We can work with you and the manufacturer beyond the 15 day DOA period to solve any outstanding issues regarding damaged or defective goods.